Job: CUSTOMER SERVICE REPRESENTATIVE - Job #: 90589BR
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Imagine Yourself Here:
At Aurora Health Care we believe that each of us can use our knowledge, experience and creativity to help people live well. We're a non-profit organization with a clear vision of providing people with better health care then they can get anywhere else. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals.
Better choice. Better career. Better life.
CUSTOMER SERVICE REPRESENTATIVE
1881 Chicago St
# Hours Per Pay Period (Bi-weekly)
Monday, Tuesday, Every Other Wednesday 8:30 am - 5:00 pm
Req # (optional)
Explore a Career In
Customer Service - Reception
*Greeting patients and visitors in a prompt, courteous, and helpful manner.
*Scheduling patients according to the physician protocol.
*Assisting patients in completing all necessary forms; obtaining demographic and insurance information for customers; verifying insurance coverage, collecting co-pays, deductibles, and previous balances; posting payments and updating on-line all registration and insurance information as necessary.
*Answering the telephone, screening calls and taking messages from patients.
*Maintaining work area and lobby in neat and orderly manner.
*Working with physicians and other staff to acquire additional information to achieve encounter document completeness.
Skills / Requirements
*High school diploma or equivalent preferred.
*One year of experience using mainframe or personal computer applications including Microsoft Office & Windows applications is required.
*One year of previous customer service and/or receptionist experience, including both direct customer contact, and contact via telephone.
*One year of experience working in a medical environment including an understanding of medical terminology and the medical insurance process.
*Will need to work well independently and with co-workers in a team effort to service customer.
This position is open due to a military leave:
Discover the Benefits:
Imagine a work environment where you are valued for finding better ways of caring for our patients and are offered flexibility, mobility and growth through a wide range of career options. With Aurora you'll find a diverse and comprehensive blend of benefits designed to make your life better both inside and outside of the workplace.
Please click on the link below to apply to this position. You will be redirected to the Aurora Health Care career section. Please search and find the jobs of interest and apply directly on their site.
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